Flat Rate Pricing
Straight Forward Pricing™
You know the price BEFORE the work is done!
You should NEVER have to pay the price for slow or inefficient service. But
that’s exactly what tends to happen when you pay service technicians by the
hour instead of by the job. Because we charge by the job, you never pay for
slow technicians or for run–around time for parts and other materials, and
because it’s in our best interests to work as efficiently as possible, we stock
our trucks with every imaginable tool and part, and train our technicians to do
the job efficiently and correctly the first time around.
When our technician arrives at your home he will do a thorough evaluation of
your plumbing system to determine exactly what your problem may be. He will
then explain your repair options to you and then tell you the exact
repair/installation cost before any work is done.
We want you, our customer, to be comfortable knowing the price quoted is the
price we charge. There are never any surprises.
You will be notified immediately if circumstances arise before or during the job, which may change a quoted cost. The technician will take the time to explain any recommendations made, but will only carry out work that you agree to.
Our pricing system gives you the benefit of having a proficient technician who will do the job right the first time. This pricing system is in contrast to time and material pricing systems where you suffer and the company is rewarded for having inexperienced or slow technicians. By removing the clock emphasis, our technicians don’t feel pressured to hurry, which might cause a mistake, but can take the time necessary to make sure the job is done right the first time.
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